bonus game
bonus game
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This app is available for your device
bonus game
This app is available for your device
Contact
+91 8170347713
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bonus game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click again and wait for the designated time. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help you successfully shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the updated app. This should allow you to play without any problems.
Q1: What is the minimum withdrawal amount in the bonus game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities. Bonus rewards cannot be withdrawn and are excluded from the withdrawal process.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring an additional wait time of up to 24 hours. This delay may be necessary when processing payments, adding to the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone other than the account holder. This means you can use the bonus funds to play games, but you can withdraw any winnings earned from those games. The bonus itself is non-withdrawable, but any profits made while using it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.
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